LEVEL 1 TV LLC offers refunds on a case-by-case basis. Refunds can be requested by contacting us at help@level1.shop. Requests for refunds must be made within 30 days of the item's date of delivery. If a refund is granted, LEVEL 1 TV LLC may require the item to be returned before the refund is issued.
Items designated with "Non-Refundable" on the product page are not eligible for refunds or exchanges of any form. All sales of Non-Refundable items are final.
If you receive a damaged item, please contact us at help@level1.shop. If we determine the item is damaged, LEVEL 1 TV LLC will issue a refund or replacement (if available).
If you have any issues with your order, please contact us at help@level1.shop. A member of our team will be happy to help resolve any issues you may have.